Client Satisfaction Survey - The Psychology Hub

The Psychology Hub Customer Satisfaction Survey

Help us be great

the following questions are asking you about your experience with The Psychology Hub team as a whole (e.g., admin and booking team etc)

You are being asked to complete this survey because you have left our service or we haven't heard from you in a while.It is optional to provide your details, but doing so will allow us to individually try and solve any problems.

Name*

Phone*

Email*

1. How likely is it that you would recommend The Psychology Hub to a friend or colleague?*

Not at all likely

Extremely likely

2. Overall, how satisfied or dissatisfied are you with The Psychology Hub?*

3. Which of the following words would you use to describe The Psychology Hub? Select all that apply.*

4. How well does The Psychology Hub meet your needs?*

5. How would you rate the quality of our service?*

Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality

how satisfied are you satisfied with your Psychologist/therapist?

*

what is the name of your therapist

6. How likely is it that you would recommend your psychologist to a friend, family member or colleague?*

Very likely
Likely
Somewhat likely
Neither likely nor unlikely
Somewhat unlikely
Unlikely
Very unlikely

7. Overall, how satisfied or dissatisfied are you with your psychologist?*

Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

8. How would you rate the quality of the service your psychologist provided?*

Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality

9. How well did your psychologist meet your therapeutic goals?*

A great deal
A lot
A moderate amount
A little
None at all

10. How well did you relate to your psychologist

A great deal
A lot
A moderate amount
A little
A great deal to none at all

11. How would you describe your psychologist*

12. Do you have any other comments, questions, or concerns?