Why am I being asked to provide a credit card when my service is covered by NDIS (plan or agency), Workcover or CTP?
Due to the increasing number of clients cancelling with little [...]
Can I change practitioners?
There is nothing wrong with switching therapists. Sometimes people may [...]
Can I request a copy of my own or my child’s psychometric test scores?
No psychometric test scores (subtests, composite scores and FSIQ) cannot [...]
Can my current psychologist request my file?
Yes, but we require the following for clinical recordkeeping requirements: [...]
Can I request a copy of my file?
With consideration to legislative exceptions and organisational requirements, yes we [...]
Can I book an appointment online?
In most instances yes. You can book online using our [...]
My practitioner has invited me to join the Halaxy patient portal, what does this mean?
At The Psychology Hub, we use Halaxy , a fantastic [...]
What assessment and treatment options are there for complex neurodevelopmental conditions (such as autism)?
Assessment: A consultant paediatrician or a consultant psychiatrist can refer [...]
Are you a registered NDIS provider?
The Psychology Hub has chosen not to renew its NDIS [...]
Do rebates differ between General Psychologists, Clinical Psychologists, Accredited Mental Health Social Workers and Counsellors?
Yes. From 1/7/23 Medicare offers $81.90 for Mental Health Accredited [...]
